One year with 988 crisis line brings both success and challenges, more funding ahead

Jul 17, 2023 10:31AM ● By Content Editor

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By Ben Henry - KSTP 5 News - July 17, 2023

One year into the new 988 Suicide & Crisis Lifeline and mental health experts say it’s been both a success and a challenge.

Reasons for the success include an increase of people reaching out to all platforms of the life-saving line, but keeping up with the demand has been a challenge.

According to the Minnesota Department of Health, when the support line changed from a 10-digit number to three digits in July 2022, the number of calls jumped by more than 1,400.

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