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Boreal Community Media

Emergency Care Reporting Portal for Veterans

Jan 04, 2021 12:05PM ● By Editor
January 4, 2021

The Office of Community Care is pleased to announce the new Emergency Care Reporting (ECR) Portal that launched recently. The web-based portal will provide a more efficient and secure method of notifying the VA of Veterans who self present to a community emergency department.

Veterans, their representatives, and vendors can also continue to report emergency treatment or an unplanned hospital admission via phone: 844-72HRVHA (844-724-7842).

Notifying the VA within 72 hours of the start of emergent care is important because it allows the VA to assist in coordinating care or transfer, helps ensure that administrative and clinical requirements for VA to pay for the care are met, and it may impact a Veteran’s eligibility for VA to cover the cost of the emergency treatment