Customer / Technical Support (Boreal Office)

Boreal Office Contact and Support Information

  • Office location:
Lower level of the Sawtooth Mountain Clinic in Grand Marais
  • Telephone Number:
218-387-9471
  • FAX Number:
218-387-1306
  • Mailing Address:
PO Box 1269, Grand Marais, MN 55604

  • If you have any questions for the Boreal staff, please call 218-387-9471 9:00 AM - 4:00 PM Mon - Fri, or send a message to:

  • Technical support is available 7 days a week from 8:00 AM to 8:00 PM by calling 218-387-9471. Calls received during support hours but outside of business hours will be responded to within 2 hours.
  • When you call for technical help, please be as specific as you can.  Remember, there are many different problems that can cause your computer to exhibit the same undesirable behavior, and many things that can go wrong.  When you contact us, please let us know exactly what you're doing when the problem occurs (ex. trying to dial in, browsing the Internet, checking email, trying to log into the online bill payment system, etc.), what software if any you're using (ex. Outlook Express, Eudora, etc), and the exact error message you received or the exact behavior your computer displayed.  Having this information gives us a much better chance of being able to help you fix the problem.