Support Information

For Macintosh users

This section will assist you with the installation of the Boreal Web Accelerator for the Macintosh. It will also familiarize you with the features of the accelerator.

1. Minimum System Requirements

2. Installation.

• detailed installation instructions

3. Using Boreal Web Accelerator.

• launching Boreal Web Accelerator
• setting username and password information
• changing image quality settings
• starting and stopping

Note: check the proxy settings

4. Advanced Options.

• changing your connection settings
• accessing product version information

5. Uninstalling.

• uninstalling Boreal Web Accelerator

• 333Mhz PowerPC G3 processor
• 128MB RAM
• 6MB of hard drive space
• OS X 10.2 or later
• Safari 1.0 or later

Detailed Installation Instructions

1. Download.

1. Open the link in the Welcome email Boreal sent you when you signed up for the service and download the software.

2. After the download is complete, double-click on the file so it mounts itself to Desktop.

2. Install.

1.  Double-clicking on the icon will launch the installer.

   

2. The installer will guide you through the complete setup process.

   

3. Connect.

1. As this is your first time launching the product, you will be prompted for a username and password. Enter the username and password provided to you by Boreal in the fields provided.

   

2. Click "Save and Continue". Boreal Web Accelerator will connect to your ISP.

3. After launching the Boreal Web Accelerator, you will see the following icon in the dock.

   

4. Browse the Web.

1. Browse the Web as you normally would. The Boreal Web Accelerator will automatically accelerate your browsing session.
   

2. When finished, simply close your Web browser, as you normally would, and Boreal Web Accelerator will remain open and ready to accelerate your next browsing session.

3. If you want to stop the application after browsing select Stop Boreal Web Accelerator from the application menu, or if you desire to exit the application all together click Quit from the application menu.

5. Further Assistance.

1. Still having trouble? Feel free to contact us for product setup or feedback.

top

Launching Boreal Web Accelerator

If the Boreal Web Accelerator is not running and you need to launch it manually, locate the Boreal Web Accelerator icon in the Applications folder and double-click it.

top

Setting Username and Password Information

Your username and password information is located in the Connection Tab. To set your username and password:

1. Click on the Boreal Web Accelerator dock icon (assuming the software is running already).

2. Click on the "Connection" tab.

   

3. Enter your username and password in the fields provided. To avoid having to do this each time you connect, ensure that the "Save password" box is checked.

4. To save your settings, press "Apply".

top

Changing the Image Quality Setting

The image quality setting changes the quality of images that will be displayed in your Web browser. The higher the quality you select, the longer it will take to load. For slower Internet connections, it is recommended that you lower your image quality. This slider can be adjusted anytime while browsing.

1. Click on the Boreal Web Accelerator dock icon (assuming the software is running already).

2. Select the "Images" tab.

3. Use the slider bar to adjust the image quality setting.

4. Press "Apply" to save the settings.

   

Starting and Stopping

To Stop:

If you are connected and you want to manually disconnect,  click on the Boreal Web Accelerator dock icon (assuming the software is running already). Select the menu item "Stop Web Accelerator" from the application menu-bar.

To Start:

If Boreal Web Accelerator is stopped and you want to manually start, click on the Boreal Web Accelerator dock icon. Select the menu item "Start Web Accelerator" from the application menu-bar.

top

Note: check the proxy settings

When Boreal Web Accelerator is enabled, it will change the proxy settings to 127.0.0.1:5400 (the port number might vary depending on the value stored in the connection settings). Please refer to the screenshot below. This can be checked by launching System Preferences and checking "Proxies" under "Network"

top

Changing Your Connection Settings

Normally, the connection settings that are set during installation do not need to be changed. However, if Boreal provides new connection settings, you may change the preset ones using the following instructions.

1. Click on the Boreal Web Accelerator dock icon (assuming the software is running already).

2. Click on the "Connection" tab.

   

3. Press "Advanced...".

   

4. Change the "Server Hostname" and "Server Port" to the ones Boreal provided you. In most cases, it is unnecessary to change the "Local Port".

5. Press "OK" to close the "Connection" dialog box.

6. Press "Apply" to save your new connection settings. These settings will be used next time you connect with the Boreal Web Accelerator.

top

Accessing Product Version Information

You may view the product version in the About dialog.

1. Click on the Boreal Web Accelerator dock icon.

2. Select "About Boreal Web Accelerator" from the application menu bar.

top

Uninstalling Boreal Web Accelerator

For Mac OS X 10.3 users, Boreal Web Accelerator can be uninstalled by simply dragging the Application icon (in the Application folder) into the trashcan. The users will need to have the administrator privilege to do so; the admin password has to be input in order to complete the uninstallation process. Under Mac OS X 10.2, one can not delete files/folders, which are owned by root, by using GUI. The uninstallation must take place through the Terminal.

Under OS X 10.3

1. Quit the Boreal Web Accelerator.

2. Launch the finder and browse to the Applications folder.

3. Drag the accelerator icon to the trash can.

Under OS X 10.2

1. Log in to the machine with an administrative account.

2. Open a terminal (Launch "Finder", browse to "/Applications/Utilities" and launch "Terminal.app")

3. In the terminal type "cd /Applications" then hit "ENTER" key

4. Type "sudo rm -rf Boreal\ Web\ Accelerator.app" then hit "ENTER" key

Boreal Web Accelerator Support

• Quick start
• Installation guide
• User guide 4.0
• Troubleshooting
• For Macintosh users
• Click here to try the Boreal Web Accelerator.


Back to the Help Desk

Contents © 2000 Boreal Access. All rights reserved.