Skip to main content

Boreal Community Media

How mental health workers and police in Thunder Bay are diverting crisis calls from the ER and jail

May 21, 2023 05:48AM ● By Content Editor
Photo: Members of the Integrated Mobile Police Assessment Crisis Team in Thunder Bay, Ont. respond to mental health crisis calls with the goal of diverting people from the emergency department or jail. (CMHA Thunder Bay)

By Sarah Law - CBC News - May 19, 2023


A program involving police, the hospital and mental health workers in Thunder Bay, Ont. is seeing success in its approach to mental health crisis calls.

The Integrated Mobile Police Assessment Crisis Team (IMPACT), launched at the start of 2021, consists of four full-time mental health workers and a rotation of specially-trained police staff. 

The team, which provides 24-7 service, aims to divert mental health calls away from 911 and direct people in crisis to community agencies that can best meet their needs.


To read the full story, visit the CBC News site here. 

Boreal Ship Spotter - larger view here